Bay Federal Credit Union Included in Forbes list of America’s Best-In-State Credit Unions 2025 Ranking

Capitola, CA – June 26, 2025 – Bay Federal Credit Union is thrilled to announce that it has been recognized in the Forbes list of America’s Best-In-State Credit Unions 2025. This prestigious award is presented in collaboration with Statista, the world-leading statistics portal and industry ranking provider. 

America's Best-In-State Credit Unions 2025 highlights financial institutions that are most highly regarded by members in each state. The ranking is based on an independent nationwide survey of over 26,000 U.S. consumers, who rated their credit unions on key factors including trust, financial advice, customer service, digital tools, branch experience, and transparency of terms. A sentiment analysis was conducted using the publicly available reviews, and a score was calculated.

Bay Federal Credit Union placed in the top four credit unions in California to receive this recognition in 2025, underscoring its commitment to meeting the unique needs of local communities throughout the region.

"This recognition is especially meaningful because it is based on independent surveys and the voices of the people we proudly serve-our members," said Carrie Birkhofer, President and CEO of Bay Federal Credit Union. "For over 65 years, we have remained committed to helping our neighbors thrive by providing exceptional service, products, and support. To have our work reflected in this award is a true honor and a testament to our entire team's unwavering dedication to putting people first. It's especially meaningful to be recognized on a statewide level, standing out among much larger institutions, while serving a smaller geographical area."

This achievement is made possible by the ongoing support of its members and the dedication of employees across the organization. As Bay Federal looks to the future, its focus on member-first service, technological advancement, and community impact remains stronger than ever.

About Statista:
Statista publishes hundreds of worldwide industry rankings and company listings with high-profile media partners. This research and analysis service is based on the success of Statista.com, the leading data and business intelligence portal that provides statistics, relevant business data, and various market and consumer studies and surveys. 

Acerca de Bay Federal Credit Union
Bay Federal Credit Union is a full-service, not-for-profit financial institution that serves over 94,000 members and 2,700 local businesses nonprofit organizations throughout Santa Cruz, San Benito, and Monterey counties. Con más de $1.700 millones en activos, Bay Federal es la institución financiera de propiedad de sus miembros más grande en la región. La organización presta servicios a sus miembros y a la comunidad desde 1957. Bay Federal es una institución financiera para el desarrollo de comunidades certificada, cuya misión principal es promover el desarrollo comunitario junto con sus actividades financieras. Tiene un premiado programa de voluntariado de los empleados, en el que los empleados donan su propio dinero y realizan tareas voluntarias para numerosas escuelas, organizaciones sin fines de lucro y eventos comunitarios locales cada año.

Contact: Mark Ely, SVP, Chief Marketing Officer 
Bay Federal Credit Union
831.477.8608
mely@bayfed.com